We aim for you to be happy with your purchase, however in the unlikely event that you are not, you may return the item(s), carefully packed and undamaged, to us within 14 days of your purchase for a refund of the original purchase price of the goods minus the original true costs of shipping and a 20% of purchase price re-stocking fee incurred by Easipack. Return costs will be the responsibility of the buyer. We regret that if the goods are damaged on return, we will not be able to offer a refund. Please ensure that you obtain proof of posting for the item(s) to protect yourself against loss.